FAQs

Questions and Answers: A look at some of the most frequently asked questions about insurance

Reporting an Auto Claim A step-by-step guide on how to report an Auto Claim

Questions and Answers
Q: Why have a personal agent?
A: Your Farmers agent will provide you with a variety of personal added benefits most other insurance companies will not be able to.

Q: We want to purchase a life insurance policy to protect our kids, but our budget is really limited right now. What can we do?
A: Purchasing a life insurance policy can be more affordable than you think. Farmers New World Life offers Level Term policies that can be purchased for less than the cost of a cup of coffee per day. See our Life Insurance page for details, or call us today at (408) 371-9500 to set an appointment for a Life Insurance consultation.

Reporting an Auto Claim
A step-by-step guide on how to report an Auto Claim

1. Stop - render aid. Stop profuse bleeding, if possible. Avoid moving an injured person - it may seriously complicate the injury. Call a doctor or ambulance.

2. Warn other drivers to prevent further damage. Set flares. Signal with a flashnight at night.

3. Notify the police. Many times a passing driver or bystander will do this for you.

4. Gather the facts. Be sure to get the names of witnesses, as well as other pertinent information.

5. Be careful what you say. Don't admit responsibility. Investigation may show you were not responsible.

6. Report to proper authorities. Each state has its own requirements for such reports. Check the laws for your state and comply.

7. Notify Farmers immediately. Contact our offices.

8. Glass repair or replacement claims. Call our offices for coverages and recommended local shops.




License # CA 0578960

Arola Insurance Agency is licensed to conduct business in the state of California.
The information on this site is intended for customers in the California market only.